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Minnesota woman's 'Broken Eyes' documents risks of laser refractive surgery

Award-winning videographer Dana Conroy devoted three years and her own funds to produce a documentary on the risks of laser refractive surgery after undergoing the procedure herself.

Videographer Dana Conroy turned the camera on herself as a patient who is experiencing lifelong complications as the result of refractive laser surgery. She produced a documentary, "Broken Eyes" in which professional optometrists and patients tell of the risks and complications that the surgery presents.
Videographer Dana Conroy turned the camera on herself as a patient who is experiencing lifelong complications as the result of refractive laser surgery. She produced a documentary, "Broken Eyes," in which professional optometrists and patients tell of the risks and complications that the surgery presents.
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MADISON — When her eye doctor suggested she consider putting the money needed for a new pair of glasses toward laser refractive surgery instead, Dana Conroy had her qualms.

“I felt uncomfortable,” she said, “but felt he must be pushing me towards this for a reason ... I really trusted him.”

Yet what was advertised to be a quick and painless procedure proved to be anything but for Conroy.

“Horrific,” she said. “I could smell, hear (my) tissue burning. I had a bad feeling, I wanted to get up and leave.”

Conroy , of Madison, Minnesota, is a videographer with Pioneer PBS television serving western Minnesota, with 11 Midwest Emmy awards to her credit.

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Her first feature-length film made its world premiere April 14 at the Minneapolis-St. Paul International Film Festival. She was greeted with a five-minute standing ovation.

“Overwhelming,” said Conroy of the response she received for “Broken Eyes.”

It’s a documentary on refractive laser surgery in which she turns the camera on herself and the laser refractive surgery industry. She tells the story of her own experience post surgery, as well as those of other patients who, like her, have suffered complications from the surgery.

They are lifelong complications.

“There’s no fix for this. It’s a one-way street,” Paula Cofer, of Tampa, Florida, tells Conroy in the documentary, speaking of the complications she endures.

Paula Cofer leads a Lasik Complications Support Group for patients like herself who suffer life-long complications as a result of refractive laser surgery. "It's a one-way street," Cofer tells Conroy by way of warning that there is no fix for the damage to her eyes.
Paula Cofer leads a Lasik Complications Support Group for patients like herself who suffer lifelong complications as a result of refractive laser surgery. "It's a one-way street," Cofer tells Conroy by way of warning that there is no fix for the damage to her eyes.
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Cofer leads the national Lasik Complications Support Group for the thousands who live with complications from their surgery.

In the documentary, optometrists familiar with the risks presented by refractive laser surgery speak about them. Dr. Cynthia Mackay , who was a colleague to the inventor of laser eye surgery for vision correction, Dr. Morris Waxler , a former chief of the federal Food and Drug Administration, and Dr. Edward Boshnick , an optometrist specializing in helping those harmed by the surgery, are among those who offer their warnings about the risks in “Broken Eyes.”

Morris Waxler, former chief of the federal Food and Drug Administration, is among those who express their concerns about refractive laser surgery in "Broken Eyes," a documentary by Dana Conroy.
Morris Waxler, former chief of the federal Food and Drug Administration, is among those who express their concerns about refractive laser surgery in "Broken Eyes," a documentary by Dana Conroy.
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The majority of people who have the surgery report no long-term complications, and are satisfied with it, according to the Mayo Clinic. Many who have the surgery are passionate about how much they appreciate it, said Conroy.

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Yet the fact remains that an unknown number of patients will suffer lifelong complications, according to Conroy. She said she produced this documentary on behalf of those who are suffering those complications and not being heard.

“I felt I had to do it. I had to give this population a voice,” she said.

Dana Conroy, front center, is joined by some of those who attended the world premiere of her documentary, "Broken Eyes." It made its premiere at the Minneapolis St. Paul International Film Festival at The Main Cinema in Minneapolis on April 14, 2024.
Dana Conroy, front center, is joined by some of those who attended the world premiere of her documentary, "Broken Eyes." It made its premiere at the Minneapolis St. Paul International Film Festival at The Main Cinema in Minneapolis on April 14, 2024.
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Conroy said she believes the industry has its own script to promote the surgery. Too many patients choose it without understanding or weighing the risks, Conroy argues. She is critical of the industry and charges that it does not adequately advise patients of the risks.

Conroy, 40, had worn glasses and contacts through most of her life when she decided to have the surgery three years ago. She invested $6,000 of her own funds for it. She has spent more than $4,000 since dealing with the complications.

Dana Conroy is an award-winning videographer with Pioneer Public Television. She produced a documentary, "Broken Eyes" on refractive laser surgery. It made its world premeire at the Minneapolis St. Paul International Film Festival in Minneapolis on April 14, 2024.
Dana Conroy is an award-winning videographer with Pioneer PBS. She produced a documentary, "Broken Eyes," on refractive laser surgery. It made its world premiere at the Minneapolis-St. Paul International Film Festival in Minneapolis on April 14, 2024.
Tom Cherveny / West Central Tribune

Gritty and dry eyes. Halos. Constant floaters. Difficulty driving at night. Blurry vision that fluctuates and still requires that she wear eyeglasses. Ringing in the ears and nerve pain associated with the damage to the nerves in the cornea.

She relies daily on special eye drops made with her own blood and placentas. She needs her corrective glasses more than ever. She can no longer use the soft contact lenses she once used regularly.

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In producing the documentary, she met many with far greater complications than hers. A Minnesota woman broke into tears in front of her young children while telling of how she will eventually need a cornea transplant. A graphic designer spoke about the complication known as epithelial ingrowth, in which cells grow inside his eyes and cloud his vision.

Conroy devoted three years toward producing this documentary. It was done all on her own dime and time. She traveled around the country to interview its subjects.

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Dana Conroy has yellow-colored eye drops administered during an eye exame in the documentary, "Broken Eyes." She relies daily on special eye drops that are made from placentas and her own blood as a result of life-long complications she is suffering following refractive laser surgery.
Dana Conroy has yellow-colored eye drops administered during an eye exam in the documentary "Broken Eyes." As a result of lifelong complications she is suffering following refractive laser surgery, she relies daily on special eye drops that are made from placentas and her own blood.
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Everyone she talked to told her they would give anything to have their “old” vision back and put their glasses back on, she said. Many are troubled by the thought that they did this to themselves.

“How was I so stupid,” they ask.

Conroy discovered that mental distress has actually led some patients to take their own lives. For herself, she said producing the documentary helped her come to terms with her own anguish over having chosen the surgery. As a mother of three children and a wife, she pointed out that her travails with the complications have impacted her entire family.

Optometrist Cynthia Mackay told Dana Conroy about how refractive laser surgery alters the eye by slicing and shaving the cornea. Healthy tissue is damaged by the process, she advises.
Optometrist Cynthia Mackay tells Dana Conroy for the documentary "Broken Eyes" about how refractive laser surgery alters the eye by slicing and shaving the cornea. Healthy tissue is damaged by the process, she advises.
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The documentary is not yet available for public viewing. She will be entering it in a number of upcoming film festivals in hopes that it will be acquired and distributed.

She is not worried about whether she recovers her investment in producing “Broken Eyes.” Her only hope is to see it distributed to a larger audience.

“We’ve got to educate, help people make the best choice for themselves,” she said. “I’ll put my money on that.”

Dana Conroy had believed she would be able to throw her glasses away after undergoing refractive laser surgery. Instead, she relies on them more than ever and can no longer wear the soft contact lenses she once used regularily.
Dana Conroy had believed she would be able to throw her glasses away after undergoing refractive laser surgery. Instead, she relies on them more than ever and can no longer wear the soft contact lenses she once used regularly due to complications from the surgery.
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Tom Cherveny is a regional and outdoors reporter for the West Central Tribune.
He has been a reporter with the West Central Tribune since 1993.

Cherveny can be reached via email at tcherveny@wctrib.com or by phone at 320-214-4335.
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